Pure Unadulterated Quality

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Alison Claire

Why Alison Claire?

With her dedicated team, she continues to source new natural hypoallergenic ingredients.

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Our ingredients. Products so pure you could eat them. Our rangeg of beauty products give you naturein a pot. Read more.

Customer Service

Shipping & Delivery

At Alison Claire we do our best to ensure that we get all orders packed and dispatched as quickly as possible.  To ensure we get your package in the post on the same day that your order is placed, we recommend that you get your order to us before 3pm.

All orders place online, over the value of £25 will be dispatched with free postage.

Our standard method of delivery is First Class Royal Mail.

UK and NI

First Class Royal Mail (1-2 working days) - £3.01

Special Delivery (Next working day) - £6.50

Rest of World

AirMail (delivery time dependent on location) - £6.07

FedEx (delivery time dependent on location) – Call for quote

Lost or undelivered packages.

Royal Mail recently changed their terms and conditions so that they will only replace any lost order up to the value of £46.  If Royal Mail do lose your order, we will replace or refund you to the value of £46 which we will then pursue with Royal Mail.  If your order is of a value more that £46 then we recommend using a courier or special delivery which will cover the full value of your order.

Delivery charges are liable to change at any time as per the instruction of the courier.

Tax

If you choose to have products delivered to a destination outside the EU, the products are liable for import duties as per the requirements of the destination country.

You will be solely responsible for any duties and taxes.

Please be aware that we have no control over these duties and taxes so please clarify and potential charges with your local customs office.

You must comply with any local regulations in the country in which the products are delivered.  We will no be liable for breach of any regulations.

All domestic and European orders will be charged VAT at the standard VAT rate at the time of ordering.

Returns & Replacements

We accept returns on any unopened goods that are returned within one month of ordering.  If you need to return an item please reseal the parcel your order arrived in and circle the address on the stamp found, and return to us.  Before doing so, please ensure you have contacted the sales team and obtained a returns number.  Without one we will be unable to process your return.

Alison Claire Natural Beauty
5 Eastcott Common
Eastcott
Devizes
Wiltshire
SN10 4PL

If you have any specific questions regarding a return please call 01380812799 and one of our sales team will be delighted to help you.

How Long Does A Return Take?

We will process your returned item (s) as soon as possible upon receipt (Within 48 hours). However, please allow 7 working days for your card to be refunded as some banks or credit card companies can take longer than others.

Privacy

What information does AlisonClaireNaturalBeauty.com collect about me? 

Like with all websites, when you interact with our alisonclairenaturalbeauty.com we sometimes receive personal information about you.

For example, if you sign up to our newsletter you might choose to tell us who you are, what your contact preferences are and give us feedback on what you think about our site and products.  When using our website we use cookies and COLLECT IP ADDRESSES to help improve your user experience.

How do we use your personal information?

We only use your personal information in very specific situations, such as:

To contact you if there is a problem with an order that you have placed or if you have requested contact from us.

To provide you with services and information, such as if you have asked for further information about a product or signed up to our newsletter.

To personalize the way in which our content is delivered to you, for example if certain products are only available in certain countries.

We keep your information confidential at all times and never make it available to third parties.

Your contact preferences

We won’t contact you for promotional or marketing purposes unless you specifically agree.

If you do choose to receive any correspondence from us then you are free to opt out of receiving it at any time.

 

Our ingredients

We're very excited about our new Alison Claire Body and Beauty range, but before we tell you about all the good, natural active ingredients that make it So Remarkable, first let's tell you what's NOT in it.

This range began as a response to the awareness of possible harmful effects of some chemicals found in mainstream hair and body products

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As Seen In...

Alison Claire Natural Beauty Has Been Featured In

News & Special Offers

You can keep in touch and upto date on all things Alison Claire by signing up for the monthly newsletter, following us on Twitter and Facebook or by visiting our Blog.

Join Alison Claire on FacebookFollow Alison Claire on TwitterKeep up to date with the Alsino Claire Blog

© Alison Claire Natural Beauty, 2014. All rights reserved. Alison Claire Natural Beauty is a limited company registered in England and Wales 2844683. VAT registration number GB 639 3495 03.

Payments excepted by Alison Claire Natural Beauty.

FAQ's & Customer Service